Paldra AI-Agent Get a free extension for your website. Automate up to 80% of your support workload

Integrations. Paldra works with what you already use.

Store systems, mailboxes, messengers, CRM, calendars and team tools. This is everything you can connect in the dashboard today, and in which plan.

Store systems and orders. The basis for product and order questions.

ShopifyOfficial app: products, stock, orders, shipping and return policies.
WooCommerceThrough the WordPress plugin: products, plus status and tracking number of orders.
ShopwareStatus and tracking number of orders in the chat.
MagentoStatus and tracking number of orders in the chat.
Shipping email copyFor any store system: your store sends us a copy of the shipping confirmation.
Product feedProducts from any store system via the Google Shopping feed, updated daily.
Sendcloud, DHL, UPS, AfterShipCurrent status of a shipment right in the chat.

Channels. Everything lands in one inbox.

Website chatThe chatbot on your website, with handover to your team.
EmailMicrosoft 365 or Outlook, and any mailbox via IMAP. The mail agent replies or writes drafts.
WhatsAppMessages land in the inbox and the chatbot replies. From Business.
InstagramDirect messages land in the inbox and the chatbot replies. From Business.

Add to your website. Where the chatbot appears.

WordPressIts own plugin, which also connects WooCommerce.
Shopware, PrestaShopIts own plugin or module to upload.
Wix, Squarespace, Webflow, JimdoWith one line of code, guide in the dashboard.
Joomla, Magento, BigCommerceWith one line of code, guide in the dashboard.
Google Tag ManagerAdd it without touching your theme.

CRM and help desk. From Business.

HubSpotTransfers your tickets to HubSpot and keeps them up to date.
ZendeskTransfers your tickets to Zendesk and keeps them up to date.
PipedriveCreates a deal for every ticket.
Freshdesk, IntercomCreates a ticket there for every new ticket.

Team and tasks. So nothing gets left behind.

Slack, Microsoft TeamsPosts new leads, tickets and handovers to your channel.
Discord, Google Chat, MattermostPosts new leads, tickets and handovers.
Rocket.Chat, Webex, TelegramPosts new leads, tickets and handovers.
ntfy, PushoverPush notification to your phone for new requests.
Jira, Linear, Trello, AsanaCreates an issue or card for every new ticket.
ClickUp, monday.com, Notion, AirtableCreates an entry for every new ticket.

Scheduling. Free slots right in the chat.

CalendlyShows free slots in the chat, every time can be booked directly.
Cal.comShows free slots in the chat, every time can be booked directly.
Acuity SchedulingShows free slots in the chat.
Outlook CalendarShows free times and adds appointments.

Newsletter and analytics. With confirmation, never secretly.

Mailchimp, Brevo, MailerLiteNew leads get a sign-up confirmation for your list.
Klaviyo, GetResponse, KitNew leads join your list with double opt-in.
Google Analytics, Matomo, PlausibleLeads, conversations and handovers as events.
Segment, Mixpanel, PostHog, AmplitudeLeads, conversations and handovers as events.

Payments. Payment links in the conversation.

Mollie, StripeSends payment links and the link to open invoices when someone wants to pay in the chat.
PayPal, SquareSends the link to open invoices once the customer has identified themselves.
Invoice Ninja, BillomatSends the link to open invoices once the customer has identified themselves.

Knowledge and docs. Updated every night.

GitBookYour GitBook docs as knowledge for the chatbot and mail agent.
ConfluencePages from Confluence as knowledge.
Zendesk help centerArticles from your help center, in all languages.
Intercom help centerArticles from your help center as knowledge.

Automation and developers. For anything missing above.

Zapier, Make, n8nPasses new leads, tickets and conversations to your workflows.
Pipedream, Pabbly, IFTTT, IntegratelyPasses new leads, tickets and conversations on.
Power Automate, Activepieces, Albato, Relay.appPasses new leads, tickets and conversations on.
Paldra APIWebhooks from Basic, your own connections via API keys from Business.
Your own MCP server, StatuspageThe chatbot uses your tools or answers outage questions. MCP from Business, Statuspage from Enterprise.
Custom actionThe chatbot queries your own system during the conversation – only for verified customers. From Business (up to 3 actions and MCP tools in total), Enterprise up to 10.
Frequently asked questions
Which integrations are in which plan?

Basic includes almost everything: website chat and email, store systems, scheduling, team notifications, tasks, newsletter, analytics, payments, knowledge and automation including webhooks. WhatsApp and Instagram, CRM and help desk, the API as well as custom actions and your own MCP server (up to 3 actions or tools in total) come with Business. Statuspage, up to 10 custom actions and 5 MCP servers come with Enterprise.<!-- PAKET_A_INTEG_2026_10_27 -->

Where do I connect an integration?

In the dashboard under Integrations. Find the integration, sign in with the provider or enter the key. Anything connected keeps running after a plan change.

Which mailboxes can I connect?

Microsoft 365 or Outlook, and any mailbox via IMAP and SMTP.

My app is missing. What now?

Zapier, Make, n8n and the other automation services reach a great many more apps. From Business you can build your own connections with the API.

Read on

Connect your store in a few clicks.

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PALDRA
Overview
Features
AI for Shopify
Pricing
Store demo
Contact
Legal Notice
PRODUCT
Chatbot Widget
Mail Agent
Live Chat
Team Inbox
Sales
AI for Shopify
Analytics
Branding & Design
Quick replies
Lead capture
Order Status
Upsell prompts
GDPR Options
RESOURCES
FAQ
Documentation
Installation Guide
API Docs
Integrations
Support
Resources
Blog
Status
Best Practices
Playbooks
Changelog
SOLUTIONS
E-Commerce
SaaS
Service Providers
Enterprise
Team Inbox
Support Automation
COMPARISON
Paldra vs. Gorgias
Paldra vs. Tidio
Paldra vs. Zendesk
Paldra vs. Intercom
Zendesk alternatives
Tidio alternatives
Intercom alternatives
Gorgias alternatives
Shopify chatbot apps
LEGAL
Privacy Policy
DPA
Legal Notice
Terms
Security