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CWILL AI Chat (formerly ChatWILL) is free today and well rated in the Shopify App Store. Paldra is AI customer service for online stores, hosted in Germany.
| Paldra | CWILL | |
|---|---|---|
| Price | Basic €29, Business €79, Enterprise €379 per month, AI included | Free today, paid tier announced |
| Hosting | Germany, public DPA | CWILL INC (US); transfers to the US, Hong Kong and China possible per privacy policy |
Add your domain. Paldra reads your pages and builds the knowledge base from them — you can add files and your own FAQ on top.
Start in shadow mode, then go live on a single page. You don’t have to switch CWILL off for this.
Embed the widget, connect your mailbox, done. No migration project, no data export needed.
Is CWILL free?
Per cwill.com (20 Oct 2026), CWILL AI Chat is free today; a paid tier is announced in its own FAQ.
Does the AI make things up?
Every answer is checked against your store data. If Paldra finds no evidence, it says so and hands over to your team.
More comparisons: Paldra vs. Gorgias · Paldra vs. Tidio · Paldra vs. Intercom Fin · Paldra vs. Zendesk · Paldra vs. Shopify Inbox · Paldra vs. Userlike · Paldra vs. Trengo · Paldra vs. Zammad · Paldra vs. Chatty · Paldra vs. Zipchat · Paldra vs. Re:amaze · Paldra vs. Rep AI · Paldra vs. Moose
As of 20 October 2026. Features and prices of the providers mentioned may change – please check the current details with each provider. All trademarks belong to their respective owners.